![]() Amazon workers also may listen in to those exchanges. Meanwhile, an Amazon spokesman said, "We are not aware of any cases of this vulnerability being used against our customers or of any customer information being exposed."Īmazon by default keeps records of voice transactions with Echo devices as part of its artificial intelligence efforts. Referring to its research results, Check Point said, "We can also get usernames and phone numbers, depending on the skills installed on the user's Alexa account." But Check Point noted that interactions are recorded, including banking tasks, so some data is potentially compromised. An unsuspecting user clicking on the link will provide an entranceway for the hacker to swap installed skills with malicious ones.Ĭheck Point acknowledged that Amazon does not record banking login credentials, and it emphasized that all apps, or skills, in the Amazon store are screened for potentially malicious behavior. One approach a hacker could use is to create a legitimate-looking link to a site used for tracking Amazon packages. ![]() Such information could involve financial transactions, health details or exchanges of a personal nature a user may engage in through Amazon inquiries. In turn, once the contaminated program is activated, a hacker could obtain sensitive user data by eavesdropping on conversations. This means conversations users have with Alexa concerning personal data could be obtained and used to infiltrate their Amazon devices.Ĭheck Point explained that once personal data was obtained, a hacker could pose as a legitimate user, delete an installed skill and substitute it with a doctored version containing malicious code. Researchers at security firm Check Point reported Thursday they found a bug that would permit hackers to obtain voice history data and install Alexa skills or Google actions without the user's knowledge. More than 200 million Amazon Echo, Dot and Show owners probably won't get an answer from the popular personal assistants, but it's a question they may begin asking themselves.
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